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Terms & Conditions

Introduction

Welcome to Acacia Building Cleaning Services. By using our website acaciadubai.com and our services, you agree to the following Terms and Conditions.

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Services

We offer professional cleaning services in Dubai, including deep cleaning, pest control, AC duct cleaning, office cleaning, and maid services. Details and pricing will be provided in a service agreement.

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Booking and Payment

  • Booking: Services can be booked via our website, phone, or email. Confirmation will include service details and pricing.

  • Payment: Payment is due upon service completion, unless otherwise agreed. We accept various payment methods including bank transfer and credit/debit cards.

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Cancellation and Rescheduling

  • Cancellation: Cancel within 24 hours of your appointment to avoid a fee.

  • Rescheduling: Reschedule at least 24 hours in advance. Last-minute changes may incur a fee.

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Client Responsibilities

Ensure access to the premises and a safe environment for our staff.

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Liability

We are not liable for pre-existing damage or unsecured items. Claims for damage must be reported within 24 hours of service.

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Privacy

Refer to our Privacy Policy for information on how we handle your personal data.

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Intellectual Property

Content on our site is owned by us and may not be used without permission.

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Governing Law

These Terms are governed by the laws of the United Arab Emirates. Disputes will be resolved in Dubai.

Contact Us

For questions, contact us at:

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