Privacy Policy

At Acacia Building Cleaning Services, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights in relation to your personal data.

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1. Information We Collect

• Personal Information: When you contact us via our website, email, or phone, we may collect personal information such as your name, email address, phone number, and any other details you provide to us.

• Service Information: We collect details about the services you inquire about or book with us, including your preferences and any specific requirements.

• Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, operating system, and browsing behavior.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To manage your inquiries, bookings, and service requests.

• To Communicate with You: To respond to your inquiries, send you updates about our services, and provide customer support.

• For Marketing: With your consent, we may send you promotional offers, newsletters, and information about our services. You can opt out of these communications at any time.

• To Improve Our Services: To analyze website usage and improve the user experience.

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3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers, and access is limited to authorized personnel only.

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4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except when necessary to provide our services or comply with legal obligations. This may include sharing information with:

• Service Providers: Third-party companies that help us deliver our services (e.g., payment processors, IT service providers) who are required to keep your information confidential.

• Legal Requirements: If required by law, we may disclose your information to authorities or regulatory bodies.

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5. Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.

• Correction: Request corrections to any inaccurate or incomplete information.

• Deletion: Request the deletion of your personal data, subject to certain conditions.

• Objection: Object to the processing of your personal data for direct marketing purposes.

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To exercise any of these rights, please contact us at info@acaciadubai.com.

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6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of our website.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest update will be indicated at the top of the policy.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

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Acacia Building Cleaning Services
Email: info@acaciadubai.com
Website: www.acaciadubai.com